Delivery

All Orders in UK - Delivery is 12.50.

When you place an order, A.W Curtis & Sons Ltd will send you an email confirming acceptance and details of your order. This does not constitute a contact to supply.

We aim to deliver your order in between 3-5 days, however large or unusual orders may take up to 7 days.

You will receive an email on the day your order was dispatched

Your order will be delivered by overnight courier in an insulated box with ice packs and will arrive between 8am and 5pm the next day.

All produce is either vacuum packed or wrapped on foil trays and is fully labelled, ready for you to enjoy immediately or suitable for home freezing.

You will be asked to sign for delivery to confirm you have received the parcel in good order. If there are any problems or you are not entirely satisfied please contact us immediately.

If for any reason you are unable to receive your items, please let us know where your parcel can be left e.g. with a neighbour, in the shed / porch etc. Otherwise the courier will leave a delivery card and take the parcel back to the depot.

For any destination outside of the UK the cost of shipping will be dependant on weight, please call us on (01522) 527212 for details on ordering from overseas or email sales@curtisoflincoln.com

Gift messages can be added to any order if required.

Returns

We conduct quality inspections on all our products before we dispatch them to you to ensure that they are in perfect condition. If however, you receive your order and it is damaged in any way we will ask you to return the items to us, at our expense, and offer you a replacement or a full refund of your order.

Please contact us within 14 days of receiving your goods either by phone or email and we will advise you on how to return them to us and provide you with details of the refund process & timescales etc.

Buying online

All payments are made through our secure payments system which is provided by Worldpay, a leading provider of secure online transactions. Our payment screens are hosted on a secure server ensuring that your card information remains encrypted and secure at all times. We do not retain any card details after the transaction has been completed.

The following credit / debit cards are accepted:

  • Visa
  • Visa Electron
  • Mastercard
  • Maestro
  • JCB

We are a UK company and prices are indicated in GB Pounds Sterling. If you are purchasing from overseas your card issuer will convert the costs into your local currency using their own exchange rates.